Docly Child

SMS Notifications

TrackShip for WooCommerce allows you to send SMS updates to your customers based on the shipment & delivery statuses.

To set up the SMS for the shipment status updates, first connect with your SMS service provider, then, you can enable and personalize the shipment status SMS that you would like to send out.

What is an SMS Service provider?

An SMS gateway or MMS gateway allows a computer to send or receive text messages in the form of Short Message Service or Multimedia Messaging Service transmissions between local and/or international telecommunications networks.

TrackShip for WooCommerce integrates with the following SMS API providers:

To connect with your SMS service provider, in your WordPress admin, go to TrackShip > Settings and open the SMS Settings panel:

Select your SMS provider, add the API credentials and the Sender Phone Number. Once you complete the setup, go to TrackShip > Notifications > SMS and enable the shipment statuses that you want to trigger SMS to your customers:

Admin phone number must be entered in these settings for you to receive Shipment status SMS if you have enabled Shipment status SMS for admins.

Customizing The SMS Messages

You can use shipment tracking variables such as Shipment Status and Est. Delivery Date in the SMS content.

Available Message Placeholders

The following variables are available to use in the shipment updates SMS notifications:

{tracking_number} Tracking number/code for the shipment
{shipping_provider}Shipping carrier
{tracking_link} Link to the tracking page to track the shipment
{shipment_status}Shipment Status (i.e. In Transit, Out for Delivery, etc.)
{est_delivery_date} The estimated delivery date for that shipment (if supported by the shipping provider API)
{store_name}The name of the Store
{order_id} Order id
{billing_name} BIlling name
{billing_first}Billing first name
{billing_last}Billing last name
{shipping_name}Shipping name
{shipping_first}shipping first name
{shipping_last}Shipping last name

Download Now