Docs TrackShip for WooCommerce

TrackShip for WooCommerce

TrackShip for WooCommerce seamlessly integrate with WooCommerce and adds a branded tracking experience into the WordPress admin. TrackShip auto-tracks your shipments and allows you to provide a superior Post-Purchase experience to your customers.

You can download and install the free plugin from WordPress.org.

Why use TrackShip?

Optimized for WooCommerce

TrackShip and it does all the heavy lifting, it checks the shipment status with the shipping providers every few hours and proactively updates your orders only when there is an update to the shipment status.

Seamless integration with WooCommerce

Trackship for WooCommerce Pro integrates TrackShip with your WooCommerce store and brings a branded tracking experience into the WooCommerce ecosystem. The shipment status updates are sent from your store. the tracking page is on your store and the tracking data is saved in the WooCommerce orders.

Post-Shipping automation

TrackShip for WooCommerce adds a Custom order status “Delivered” to your store and automatically updates the order status to “Delivered” once the shipments are delivered to your customers. When you know that the product is delivered, you can trigger post-purchase marketing campaigns based on the “Delivered” order status and the delivery date.

Save time on customer service

TrackShip displays up-to-date shipment status and tracking events for every order on your WooCommerce admin so your staff can quickly answer any post-shipping inquiries without the need to check the tracking status on the carrier’s website.

Keep your Customers Informed with Shipping & Delivery updates

Stay in touch with your customers, and send automatic email and SMS notifications to communicate shipping delays and when their order is Out For Delivery, Delivered or failed delivery attempt.

Further engage customers with a Tracking Page on your store

Direct your customers to a detailed tracking page on your store Instead of sending them to track their orders on the carriers’ websites.

What’s included?

Tracking Page on your store
Shipment Status & Delivery Notifications
Custom Order Status “Delivered”
Post-Purchase Automation
Shipment status and Est. delivery displays on the orders admins
Filter orders by shipment status
Tracking info widget on the Completed order status email
Custom email templates
Tracking & Delivery Analytics
Automatic SMS updates via SMS service providers
White Label Tracking Page widget
Shipping provider mappings
View order page display (tracking page widget)

How it works?

  1. Signup for a TrackShip account
  2. Connect your store with TrackShip – the connection process is to provide TrackShip with a permission to update your store orders when there are shipment status updates.
  3. Set up TrackShip on your store
    • Enable automation
    • Set up the customize the tracking page
    • Enable automatic shipment status & delivery updates
    • Customize the Email Notifications
  4. From the time you connected your store, TrackShip will Auto-track your Fulfilled (shipped) orders and proactively update your orders whenever there is an update in the shipment tracking status, until the shipments are delivered to your customers.

WooCommerce post-shipping workflow after connecting TrackShip:

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Getting Started

Getting started with TrackShip for WooCommerce is easy, you can connect your store and set up a custom...

Setup & Configuration

TrackShip for WooCommerce seamlessly integrates into WooCommerce and most of the features can be managed inside the WooCommerce...

Dashboard

On TrackShip's dashboard, you can get an overview of your shipping & delivery operations. Shipping & delivery performance...

Shipments

The shipments dashboard allows you to quickly resolve shipping inquiries and take proactive actions to avoid frustrated customers....

How To

Manage Orders

TrackShip adds the Shipments column and will display the shipment status to each tracking number you add to your shipped...

Tracking Analytics

You can check your TrackShip Analytics form WordPress menu Analytics > TrackShip You can check TrackShip Analytics by custom...

Logs

The Logs allows you to monitor all your shipment status Email and SMS logs inside the WooCommerce admin,...

Integration

TrackShip for WooCommerce is integrated with the following plugins WooCommerce plugins: Klaviyo - When you integrate TrackShip with...

Compatibility

Shipment tracking To use TrackShip for WooCommerce, you need a shipment tracking plugin in your store. Once you...

Translations

TrackShip for WooCommerce is localized and translatable ready by default, we already translated the plugin to the following...

Changelog

2.0.1 - 2026-03-11 Compatibility - Verified compatibility with WooCommerce version 10.6.0. Compatibility - Verified compatibility with WordPress version...