Omnisend

Omnisend is a powerful marketing automation platform for eCommerce businesses, specializing in email, SMS, and push notification marketing. With TrackShip’s integration, you can automate shipment tracking updates and enhance customer engagement post-purchase.

Enabling the Omnisend Integration in TrackShip

To enable the Omnisend integration, open your WooCommerce dashboard and navigate to TrackShip > Settings. Under the Integrations tab, toggle the Omnisend switch to enable it. This initiates the connection process between TrackShip and Omnisend.

Connecting Your WooCommerce Store with Omnisend

Before setting up shipment tracking automation, ensure that the Omnisend plugin is installed and active in your WooCommerce store. Navigate to Omnisend for WooCommerce from your WordPress dashboard, then click Connect your account and follow the authentication process. Once connected, TrackShip will automatically send shipment status updates to Omnisend.

Configuring Automated Shipment Notifications

Configuring Automated Shipment Notifications After successfully connecting your store to Omnisend, you can set up custom automation flows to notify customers when their shipment status changes. In Omnisend, navigate to the Automation section and create a new workflow or edit an existing one. Select TrackShip tracking events as the trigger for the automation and add optional filters to refine when notifications should be sent. Configure messages, including email, SMS, or push notifications, to align with your brand. Once everything is set up, save and publish the workflow. With this setup, Omnisend will automatically notify customers when there are shipment updates, improving their post-purchase experience.