Whitelist TrackShip IPs

If your TrackShip requests are being blocked by Cloudflare’s Web Application Firewall (WAF), you need to whitelist TrackShip’s IP addresses to ensure uninterrupted tracking updates. Follow the steps below to create a custom rule that allows TrackShip’s IPs.

Method 1: Using WAF Custom Rules

1. Log in to your Cloudflare account.
2. Navigate to Security > WAF in the left sidebar.
3. Click on Custom rules.
4. Click on Create Rule and give it a descriptive name (e.g., “TrackShip IP”).
5. Under Field, select IP Source Address.
6. Set the Operator to equals and enter the first TrackShip IP address.
7. Click Or to add another IP address and repeat the process.
8. In the Then take action section, choose Skip to exclude these IPs from security blocks.
9. Save the rule.

Example Rule Expression

If you are manually entering the expression, it should look like this:

(ip.src eq 2605:7380:8000:1000:986a:b6ff:fe1f:688f) or (ip.src eq 209.151.154.87)

This rule ensures that TrackShip’s IPs are always allowed through without being blocked by Cloudflare’s WAF.

TrackShip IPs to Whitelist:

• 2605:7380:8000:1000:986a:b6ff:fe1f:688f
• 209.151.154.87

Method 2: Using IP Access Rules

1. Log in to your Cloudflare account.
2. Navigate to Security > WAF in the left sidebar.
3. Click on IP Access Rules.
4. In the Search IP Access Rules section, enter the first TrackShip IP address.
5. Choose Allow from the action dropdown.
6. Set the scope to All websites in account.
7. Click Add to save the rule.
8. Repeat the process for the second TrackShip IP address.