TrackShip’s tracking API unifies the shipment statuses across all the shipping carriers:
Status
Description
Unknown
The Tracking number is not valid or no package tracking info is available yet.
Pre Transit
The label is created and the shipping provider is about to pick up the package.
Label Cancelled
Shipping label has been canceled for this shipment.
In Transit
The shipment was accepted by the shipping provider and its on the way.
Available for Pickup
The shipment is ready to be picked up by the customer.
Out for Delivery
Shipping carrier is about to deliver the shipment
Delivery Failure
Shipping carrier attempted to deliver the package but failed.
Return To Sender
Shipment is returned to sender.
Delivered
The shipment was delivered successfully
On Hold
The shipment is on hold
Exception
Other exceptions.
Deleted
This shipment has been deleted.
Expired
The package has no delivery updates for more than 2 months
TrackShip Statuses
Status
Description
Pending TrackShip
This is a temporary status that indicated that the tracking info was sent to TrackShip and the first tracking data will update shortly. please try to refresh the orders admin in a few minutes.
Connection issue
This means that you got an SSL issue on your store, check the SSL Requirements for more details.
Invalid Tracking
The Tracking number you entered for this order returns invalid from the shipping provider.
Invalid Carrier
The Shipping Provider’s name is invalid for this tracking number.
Carrier Unsupported
TrackShip does not support this shipping provider, if your shipping software sends a different name than the one on TrackShip, you can map the shipping provider’s names on the Map Providers settings
